Service & Operations Coordinator Our client is a well-established electrical and maintenance services company based in Borehamwood, North London, seeking a proactive and organised Service & Operations Coordinator to join their growing team. This is a varied and hands-on role that combines engineer scheduling, client communication, and invoicing responsibilities with general office administration. You’ll play a key part in ensuring the smooth running of daily operations — from booking jobs and dispatching engineers to managing paperwork and supporting management with project coordination. Key Responsibilities * Schedule and dispatch engineers efficiently, prioritising urgent works and ensuring deadlines are met * Act as the main point of contact for engineers, providing updates, instructions, and support * Liaise with clients to confirm appointments, handle enquiries, and manage expectations * Prepare and issue invoices to clients, following up where required * Maintain accurate records of jobs, schedules, and correspondence within the company system * Coordinate follow-up works, materials, and any outstanding jobs * Carry out general office administration including emails, filing, and document preparation * Support management and the wider team with ad-hoc operational and administrative tasks Requirements * Previous experience in scheduling, coordinating, or dispatching engineers (electrical, maintenance, FM, plumbing, or similar sector preferred) * Strong administrative background with experience in invoicing and office processes * Excellent organisational skills and the ability to manage multiple priorities * Confident communicator with a professional telephone manner * Proficient in IT systems and comfortable learning new software * Proactive, adaptable, and able to work in a fast-paced environment Salary / Hours * Salary: £30,000 – £36,000 per annum (depending on experience) * Hours: Monday to Friday, 9:00am – 5:30pm * Location: Borehamwood, North London