Job Title: Customer Care Assistant, Magherafelt - Northern Ireland
Location:
Magherafelt, Northern Ireland
Category:
Customer Service
EU Work Permit Required:
Yes
Job Reference:
7206bb639ef0
Job Views:
4
Posted:
28.04.2025
Expiry Date:
12.06.2025
Job Description:
Overview
McDonald's is one of the most recognised brands worldwide, founded on core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.
As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers to ensure smooth operations in customer areas. Your activities will include welcoming children, handing out balloons, organizing special events, attending to customers' specific needs, maintaining cleanliness standards in dining and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
We seek individuals who can work in a fast-paced, high-energy environment, with a genuine smile and the ability to connect with customers, making them feel valued.
Ideal candidates will be friendly, welcoming, courteous, helpful, and able to work well within a team. Effective communication skills, including attentive listening, face-to-face verbal communication, and maintaining eye contact, are essential. The ability to sustain high energy levels while working efficiently and productively is also required.
Benefits include holiday pay, service awards, meal allowances, employee discounts from top brands, and more.
This role is based at our newly opened Magherafelt Restaurant. Training and development will be conducted across our Antrim and Ballymena locations before opening. Access to personal transport is desirable.
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