Location: Ross-shire Salary: £25,235 Salary Band: 1.4 Hours: Full Time, 35 hours per week Contract: Permanent Reports To : Project Manager Disclosure & Barring Check: This post will be subject to a PVG check for working with vulnerable Children & Adults. About the Outreach Service The Outreach service provides support to adults affected by mental illness living in their own homes. We serve the surrounding communities of Ross-shire with support to help people self-manage their situation to a point which is most comfortable for them with coping strategies and signposting to relevant support for the next step of their journey. We work closely with GP surgeries, statutory services and other agencies within the local community. About the Role As an Outreach Worker, you will be based in Ross-shire supporting people affected by mental illness. Focusing on one-to-one support you will carry a case load to develop and review personal support plans to help achieve person centred and National Health and Wellbeing outcomes. You will support the Locality Manager, Service Manager and Head of Northern Services, in their strategic role to meet national and funder criteria and liaise with other statutory and third sector agencies to make appropriate signposting as needed and to raise awareness of Change Mental Health services. You will work closely with partners in the community to identify gaps in the service where they arise and implement solutions in partnership with your line manager. You will work autonomously, being able to judge when to refer to your manager and take a lead role in developing the service. You will have a lead role in developing the service. Main Duties & Responsibilities: Work closely with the Project Manager, Locality Manager, or Head of Northern Services to achieve strategic outcomes. Establish supportive face to face relationships with each individual, encouraging individual responsibility and decision-making to maximise choice, control and self-management. Co-create and co-review service user support plans. The support plan is a person centred tool to support the service user achieve their goals in relation to improving their wellbeing Ensure that careful and ongoing reviews are maintained and manage individuals’ off-boarding appropriately in a timely manner Work mainly on a one-to-one basis in the community and in people’s homes, with the potential requirement to support and lead groupwork Manage the client management system for continuous and accurate record keeping of the interactions with service users Ensure that the people you support are connected to other Change Mental Health services in the area as appropriate Research and develop tools to respond to unmet need and assist in Mental Wellbeing Ensure a continuity of service within the context of Change Mental Health values and strategic outcomes. Build positive working relationships with local statutory services, agencies and the local community to better support our service users and to promote the work of Change Mental Health Collate information and prepare reports for line management as required Have a lead role in overseeing the fulfilment of Health and Safety responsibilities within practice settings.