Department: Data Centres Location: NW-1 (Manchester Data Centre) Description The Data Centre Manager (DCM) is a key senior position in the business who owns and takes full responsibility for all aspects of operation of 2 Pulsant Data Centres (DC's)- Manchester and Rotherham. This DCM role encompasses all the aspects of operating and running a best in class DC and leading a team who are passionate about their roles, DC and their clients. The DCM is an on-site role and this prson will be responsible for all aspects of people management and leadership of all Data Centre Services (DCS) and Mechanical & Electrical (M&E) team members onsite. In addition, they are responsible for ensuring that Health & Safety, security, repairs, maintenance, Opex and Capex budget and the commercial development of the Data Centre adhere to company and departmental policies and reporting of all aspects of site operation are clear, accurate and timely. The Manchester site has recently been refurbished, with data hall and infrastructure upgrades in the last 2 years. It is a busy and expanding site and it has some very high profile clients. DCM performance will be measured based on customer satisfaction, employee satisfaction, site availability, PUE reduction, cost management and effectiveness of investments. Key responsibilities: Lead the team by promoting company values and overseeing training, development, and performance. Ensure full compliance with health, safety, security, and environmental standards across the site. Manage staffing, scheduling, and resource planning to maintain uninterrupted 24/7 operations. Support budget planning and control site expenditure within approved processes. Oversee all maintenance activities, contracts, and Planned Preventative Maintenance (PPM). Drive energy efficiency and data hall performance, identifying opportunities for infrastructure improvements. Manage service management processes including incidents, change, problems, and RCA reporting. Ensure all on‑site work meets safety, quality, and compliance requirements. Maintain high levels of client satisfaction through effective communication, service delivery, and client tours. Collaborate with Project Management to deliver client requirements to agreed milestones. Maintain accurate documentation, reporting, and a current site Risk Register. Optimise site capacity (space, power, connectivity) and conduct regular site inspections to maintain standards. What / who we're looking for: Full UK driving licence and access to a vehicle Experience working in a mission‑critical data centre environment with strong understanding of data centre infrastructure. Client‑facing experience, including handling challenging situations. People management experience. Enthusiastic, driven, flexible, and proactive approach. Excellent analytical, process, documentation, written, and spoken communication skills. High accuracy, attention to detail, and strong commercial awareness. Ability to work under pressure, meet deadlines, and collaborate effectively. Knowledge of relevant UK regulations, including H&S legislation, ISO 27001, ISO 14000, and PCI. Able to obtain SC Clearance. For further infoaccess our FAQ document on SC Clearance under the Documents section. Pulsant offers: A supportive work environment with a focus on career growth, development, work life balance and well-being. A friendly, family-like atmosphere where almost half of the team have been with Pulsant for 5 years Benefits include 5% pension, private healthcare, cycle to work scheme, free breakfast and snacks, Udemy license and more. To hear more about working at Pulsant check out: pulsant.com/careers linkedin.com/company/pulsant-limited/life/ Search @lifeatpulsant on LinkedIn and Instagram Equal opportunity employer statement: At Pulsant, we are committed to creating a supportive and inclusive environment where everyone feels valued and has a strong sense of belonging. We want all individuals to feel respected, heard, and empowered to contribute and succeed. If there is any way we can support you—such as providing reasonable accommodations during the application or interview process—please note this in your application, or reach out to us by email: careers@pulsant.com