Job Description
We are seeking a Change Analyst to join the team on a full time, permanent basis, reporting into the Head of Change.
As the Change Analyst it will be your responsibility to support the successful implementation of organisational change initiatives across Sysco GB. The Change Analyst will analyse potential impacts, develop change plans, and support stakeholders throughout the change process. This role involves working with stakeholders to deliver engagement, communication and training activities, and tracking progress to ensure adoption and success. The ideal candidate will apply the Prosci change management methodology to support change activities.
The Change Analyst will work with teams to support the change management strategy and delivery across multiple GB Operating Companies, delivering a consistent and structured approach to process changes, digital implementation and culture shift. This role will work with project and programme teams and Change Agents (SMEs/SUs) within each OpCo, who will provide local insight, stakeholder engagement, and end-user support. The Change Analyst will deliver change activities, support challenges, and collaborate between local teams and the wider programme. They will support user adoption, reduce resistance, and help to ensure the successful embedding of new systems and processes across the GB organisation.
This role is a home-based role with regular travel for external meetings and to UK Sysco sites (predominantly London / South East).
Key Accountabilities & Responsibilities:
* Deliver change management strategies for the implementation of process changes and digital and cultural transformations across GB operating companies.
* Apply Prosci change management principles to drive user adoption and mitigate resistance (training and support will be provided on change methodology).
* Support the delivery of communication plans, training programmes, and engagement strategies to support transformation.
* Collaborate with change leads, project teams, business leaders, and end-users to identify change impacts and facilitate smooth transitions.
* Maintain change logs and analysis and stakeholder maps.
* Support readiness assessments and define action plans to ensure successful adoption.
* Track KPIs to measure change effectiveness and user adoption rates.
* Facilitate and support workshops, training sessions, and coaching for key stakeholders.
* Identify and support risks related to change management and user adoption.
* Provide post-implementation support and ensure continuous improvement and adoption.
About you:
To be successful in this position you will have proven analytical experience, preferably in a change management, project management or transformation program background and a problem-solving mindset. Strong people skills are required, and communication is key in this role, as you will be dealing with a variety of stakeholders and you must be able to work cross-functionally and across multicultural teams. You will be proficient in the use of Microsoft Office Suite,(especially Excel and Smartsheet), Power BI, and project management tools and have experience in Prosci methodology or other change management frameworks. It’s desirable to have experience supporting change initiatives in complex organisations and to have worked on business improvement projects.
What you’ll receive:
* A competitive salary
* Company car allowance of £5,500 per annum
* Pension scheme
* Single private medical healthcare cover
* Generous holiday allowance of 25 days, with option to purchase additional holidays + bank holidays
* Huge discounts on all sorts of lovely food and award-winning products through our staff shop
* Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo.
* Recognition awards and Incentives
* Real career opportunities - being part of Sysco, the world’s leading foodservice business, opens up a world of possibility