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Client:
Co-op
Location:
Newport-On-Tay, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
4
Posted:
26.04.2025
Expiry Date:
10.06.2025
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Job Description:
Closing date: 30-04-2025
Customer Team Leader Location: 6061 Rogerstone - Tregwilym Road, Jubilee Park, Rogerstone, NP10 9EJ Pay: £13.65 per hour Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: Shifts of 5:30am to 2pm or 2pm to 10pm including weekends, to be discussed at interview.
Full, paid training provided. You can now apply for this role using your mobile device (no CV needed!).
You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.
We’re looking for Customer Team Leaders to join our team at Co-op.
When you join Co-op, you’ll get dedicated support to help you grow your career, as well as benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.
As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing various tasks around the store like re-stocking shelves and cleaning spillages.
At Co-op, we do things differently. For over 175 years, we’ve been focused on making things fairer for our members and communities, and as a colleague, we promise to take care of you. You’ll receive support for your physical, mental, and financial wellbeing, along with market-leading policies to help you through life events such as bereavement, pregnancy loss, fertility treatment, and menopause.
What you’ll do
* Provide friendly and thoughtful service, managing the store and handling challenging situations.
* Develop your team's capabilities through coaching and training, fostering an inclusive culture.
* Ensure the store remains safe, legal, and operational.
* Manage diligence checks and stock accuracy to enhance shopping experience.
* Support your store manager by deputising and managing HR processes.
* Introduce new products and services, implementing change and encouraging feedback.
* Build relationships and support the local community, assisting with the delivery of the community plan.
This job would suit people who have
* A genuine care for customers and members
* The ability to balance leading and supporting your team and working on the shop floor
* Great people skills and the ability to build positive relationships
* Strong organisational and problem-solving skills
* A desire to learn and develop leadership skills
* Flexibility to work various shifts
Why Co-op?
* Paid training and support for personal development
* 30% discount on Co-op products and 10% on other brands
* A pension scheme with up to 10% employer contributions
* Wagestream app for accessing part of your pay early
* 36 days holiday including bank holidays (pro-rata for part-time)
* Virtual healthcare services for you and your family
* 24/7 employee assistance service
* Rota sharing three weeks in advance
* Cycle-to-work scheme
Building an inclusive workplace
We aim to build diverse teams and welcome applications from everyone. We support candidates with disabilities through reasonable adjustments and are part of the Disability Confident scheme. We’ll ask if you'd like to be considered under this scheme when you apply.
During the recruitment process, we’ll ask if you need any adjustments to participate fully. More information on our recruitment and diversity policies is available at jobs.coop.co.uk.
As part of the application, you’ll complete two online assessments, taking about 20 minutes.
We reserve the right to close the vacancy early if necessary. #J-18808-Ljbffr