All applicants must hold valid right to work in the UK. Please be aware that we are unable to provide visa sponsorship for this position now or in the future.
Job Summary
Wrightbus is the fastest growing production company in Europe. We are looking for a Campaign Warranty Parts Co‑Ordinator. As Campaign Co‑Ordinator, you will play a crucial role in ensuring the successful implementation of retrofitting initiatives, for vehicles in the field.
Responsibilities
* Develop and execute detailed plans for vehicle retrofitting campaigns.
* Ensure all Technical Service Bulletins are completed promptly and include sufficient detail.
* Liaise with third party contractors and service providers to ensure seamless implementation.
* Effectively plan & complete vehicle recalls/retrofits, in accordance with TSB instructions.
* Effectively plan work teams to maximise efficiency.
* Load & control sales orders for campaign material.
* Process stock control requests on Sage i.e. production receipts, issues & stock transfers.
* Communicate with Regional Service Managers, Mobile Service Engineers, and Contractors, to track vehicle completion.
* Ensure campaign progress is reported to internal and external parties in a prompt and effective manner.
* Ensure change detail is relayed to all relevant customers, for Customer vehicle change traceability.
* Other Learning and Development duties.
* Collaborate with other departments, including quality control and production, to identify areas for improvement and effective solutions.
* Work with the Quality Control department to highlight key items, for awareness of manufacturing/engineering issues.
* Work closely with the Procurement team to ensure required parts are made available in a timely manner.
* Provide regular reports on Campaign status to senior management.
Requirements
* 5 x GCSE’s (or equivalent) including English and Maths to grade C or above.
* Higher National Certificate (HNC) in Business, Engineering, or a related discipline.
* Experience of MS office.
* Experience of working within a Manufacturing/Quality/Warranty/Aftersales Support department.
* Proficiency in MS office.
* Excellent organisation and coordination skills.
* Strong attention to detail and accuracy.
* Ability to manage and analyse large datasets.
Benefits
* Discretionary bonus.
* Life Insurance.
* Discount with local businesses e.g. Galgorm Spa Resort and McAtamney’s.
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