Key Responsibilities: * Liaising with commercial and domestic customers on site. * Customer service – engaging with customers in a professional manner. * Investigating and diagnosing issues via site surveys. * Advising customers as to solutions and implementing accordingly, this may include:Drain clearance, De-scaling and root cutting, Performing minor excavations and patch lining Preventative maintenance * Use of high-pressure water jetters, CCTV camera survey equipment and rods. * Identifying potential concerns and making recommendations to customers for additional work. * Interpret and work with drainage drawings, operating independently in areas of expertise. * Review and adhere to project-specific risk assessment and method statements (RAMS) before commencing work. * Identify and mitigate risks, ensuring strict compliance with health and safety regulations. * Driving Brand awareness through professional appearance, interactions and technical knowledge. * Sharing knowledge and best practice with colleagues. * Making recommendations to the Regional Development Managers to the success of the region. * Help to resolve any operational issues, performance issues or compliance within the territory, taking all steps to safeguard the brand’s reputation. * Ensure that you comply with all current legislation and regulations as required. * Establish a strong message of urgency to complete tasks and activities efficiently and accurately, underpinned by strong KPI’s. * Any other reasonable duty that falls within your capabilities. Requirements: * 1 year’s previous experience of working within the drainage sector. * Ideally 1 years’ experience of plumbing * Technical expertise of drainage and related functions. * Drainage tanker experience (preferred) * Full clean UK driving license with flexibility to travel. * CSCS card holder preferred * Able to use a mobile telephone (calls, photo’s, email and CRM Application etc.). * High-pressure water jetting (HPWJ) certification Benefits: * Opportunity to work with a reputable company on a long-term contract. * Overtime and Call-out Rota Available * Van & Fuel Card Provided