About The Role:
A large, international, and highly successful architecture practice is seeking an IT Manager to join its London studio.
In this role, you will lead a small team of IT Coordinators while working closely with senior IT leadership across the wider organisation internationally. Alongside leadership and strategy, you will take a hands-on approach, collaborating with your team to ensure all technical issues and troubleshooting are resolved promptly, securely and effectively. The ideal candidate will have proven experience heading up an IT function, be a confident problem-solver, and bring a personable, approachable style to leadership.
This is an excellent opportunity for someone seeking to apply their technical expertise while embracing emerging technologies. You will also benefit from career development opportunities within a forward-thinking studio that consistently pushes creative and technological boundaries. Our client offers a competitive benefits package, a people-focused culture, and a collaborative working environment. Please note, this role is based full-time in the London office.
Key Responsibilities:
* Lead IT operations for the London office, delivering fast, professional support
* Resolve hardware, software, Microsoft 365, network, and telephony issues
* Align IT priorities with business goals in collaboration with leadership
* Plan and manage IT equipment procurement, onboarding, and offboarding processes
* Maintain compliance, user permissions, and accurate system documentation
* Share insights with the global IT team and drive process improvements
* Monitor emerging technologies and recommend improvements to systems and processes
Key Skills/Requirements:
* Experience as an IT Manager or senior IT support in a fast-paced setting (creative industry a plus)
* Strong knowledge of Microsoft 365, Entra (Azure), Windows, and network configuration
* Organised, solutions-focused, and confident troubleshooting under pressure
* Clear communicator, team player, and proactive problem-solver
* Flexible to support critical issues outside normal hours when required to maintain smooth operations
To apply for this position please click on the apply button to attach your CV (and portfolio for design positions).
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