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Homeownership/leasehold assistant (temp: epsom, surrey)

Epsom
Temporary
Adecco
Assistant
Posted: 26 June
Offer description

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Homeownership/Leasehold Assistant (Temp: Epsom, Surrey), Epsom

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Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

a961d13e7470


Job Views:

50


Posted:

24.06.2025


Expiry Date:

08.08.2025

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Job Description:

A fantastic opportunity has emerged for a Homeownership Assistant to join one of Adecco's most improved public sector housing clients in a full-time (35 hours per week, Monday to Friday), temporary role for the next 3 months. The permanent salary would be £29,000 per annum.

Based in Epsom, Surrey, for 2 days each week (with 3 days working from home after the induction period), this role is ideal for a junior housing professional eager to progress their career and learn about leasehold services.

Responsibilities include supporting the Homeownership Manager to provide a professional housing management service, ensuring lease obligations and statutory requirements are met. Key duties involve:

* Providing and maintaining an effective administration system for leasehold management, including updating processes, standard letters, and ensuring policies are followed.
* Processing leasehold enquiries from solicitors and leaseholders, including Notices of Assignment and Charge, consents for alterations, and sub-letting requests, with updates to databases and files.
* Being the first point of contact for shared owners, leaseholders, and freeholders, advising on leasehold matters, and escalating issues as needed.
* Supporting with service charge setting, collection, and arrears recovery, ensuring legal compliance.
* Collaborating with Finance, Asset Investment, Development, and Contracts & Compliance departments on lease-related administration, including Section 20 notices, sinking funds, ground rents, and service charge budgets.
* Ensuring stock condition surveys and works are carried out per lease requirements.
* Maintaining keys and records for leasehold and shared ownership portfolios.
* Liaising with other departments regarding building insurance claims.
* Promoting best practices in leasehold management.
* Handling complaints in line with group policies.

Strong customer service skills are essential. Leasehold/homeownership experience is preferred but not mandatory. Applicants must be available to interview during the week commencing 30th September. For more information, please contact a recruitment expert.

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