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Trading manager

Croydon
Morrisons
Trading manager
Posted: 28 August
Offer description

We Make Morrisons…
From a Bradford market stall to the UK’s fifth largest supermarket, we are proud to be the Yorkshire food retailer serving customers across the UK with almost 500 stores and an online home delivery service.

Our business mainly focuses on food & grocery, and uniquely, we source & process most of the fresh food we sell through our own manufacturing facilities.

We’re recruiting a high-performing Trading Manager to help our business continue to grow and succeed.

Ensuring our stores are fully stocked is key to a fantastic customer experience, making this role vital to our success. It’s the Trading Manager’s job to provide the best availability and standards possible across all departments, ensuring compliance with legal and safety standards.
Reporting into the Store Manager, you will also:

* Lead the team to the highest standards and strive to ensure the best shopping experience for every customer
* Plan and organise current promotions or in-store events
* Listen and respond to customer feedback and react accordingly
* Ensure market-leading product availability across the store
* Collaborate with other managers to lead a supportive and performance-driven department
* Manage all team routines, including scheduling, absence, performance, and talent development
* Deliver training to empower the team to perform confidently in their roles
* Motivate colleagues to work confidently across various departments
* Identify and develop talent within the department
* Build effective relationships with other operational departments
* Lead colleagues to achieve outstanding performance against all relevant targets
* Take a leadership role within the store
* Plan resources thoroughly to meet store needs

How do we say thank you?
You will play a vital role in our business and have a significant impact on our success. We offer excellent training, support, and development opportunities, along with a competitive salary and superb benefits package.

Want more?
Our benefits include a generous bonus, an attractive pension scheme, private healthcare, and a colleague discount to share with friends and family. We also support family-friendly policies, including 26 weeks maternity and adoption leave, neonatal and fertility leave.

No doubt you'll have shopped in our stores before, but why not explore some areas customers don’t see, such as our warehouses and colleague canteens, via our 360 tour.


About you

Whether you have retail, hospitality, service industry, or travel & tourism experience, if you’re passionate about delivering exceptional customer service, we want to hear from you.

What do we need from you?

* Experience managing a team in a fast-paced environment
* Excellent communication skills to share knowledge and best practices
* Ability to build and maintain relationships across all areas
* Flexibility and adaptability to change
* Active listening skills to respond effectively to customers and colleagues

We are an equal opportunities employer and welcome applications from all sections of the community.


About us

Shopkeepers for over 125 years, we love providing our customers with a unique shopping experience. With nearly 500 stores across the UK, our retail colleagues work as one team to offer essential food, great service, and a vibrant shopping environment. It’s why our customers keep coming back.

As the UK’s 5th largest supermarket, we provide excellent value and high-quality fresh food to over 11 million customers weekly. Our focus on freshness is unmatched, with more in-store prepared fresh food than any other supermarket. It’s challenging and fast-paced, but our friendly team is dedicated to exceeding customer expectations.

At Morrisons, we invest in our colleagues and industry-leading training programs. Many store managers started on the shop floor, understanding firsthand what it takes to support colleagues and serve customers well.

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