Account Handler - Personal Lines Insurance
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Account Handler - Personal Lines Insurance
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* Location: Burton-On-Trent
* Type: Full-Time, Office-Based
* Salary: £25,000 - £30,000 DOE + Commission
Looking to take the next step in your insurance career?
We're working with a well-established, independent insurance brokerage that's entering its 50th year. With multiple branches and a loyal client base, they continue to grow steadily-and now they're looking to expand their Burton-On-Trent team with an experienced and customer-focused Account Handler.
This is a fantastic opportunity to join a friendly and stable team where your insurance knowledge and client service skills will be truly valued. The role is fully office-based and offers a supportive working environment, competitive salary, and a clear commission structure.
Why This Role?
* Established Business - Join a brokerage with a long-standing reputation and consistent growth.
* Supportive Team Culture - Be part of a close-knit team that genuinely enjoys working together.
* Career Growth - Learn, develop and progress in a business that invests in its people.
* Rewarding Package - Competitive base salary, commission structure, and professional development support.
What You'll Be Doing:
* Handling personal lines insurance across new business, renewals, mid-term adjustments and claims.
* Advising clients on insurance products that meet their needs.
* Ensuring all activity complies with FCA regulations and internal procedures.
* Building and maintaining strong relationships with clients and insurers.
* Promoting the use of premium finance options and securing policy renewals through rebroking.
What We're Looking For:
* Experience in personal lines insurance (e.g., home, motor, or similar).
* A customer-first attitude with excellent communication skills.
* Confidence in advising and servicing clients, both in person and over the phone.
* A good understanding of FCA guidelines and compliance requirements.
* A proactive and organised approach with a genuine enthusiasm for the industry.
Ideal Backgrounds Might Include:
Insurance Account Handler, Personal Lines Broker, Insurance Advisor, Claims Handler, Client Services Executive, or similar roles within general insurance.
If you're looking to join a stable, growing business where your experience will be recognised-and you can build a long-term future-we'd love to hear from you.
* Apply today to learn more or contact us confidentially for further details.
TITL1_UKTJ
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Other, Information Technology, and Management
* Industries
Technology, Information and Internet
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