Overview
Christmas Customer Assistant - Food- Workington. Join to apply for the Christmas Customer Assistant - Food- Workington role at Marks and Spencer. This role is in the Foods section and focuses on delivering high-quality products, value offers, and excellent customer service. We’re seeking passionate individuals who take pride in knowledge of M&S Food products and are excited to share it with customers.
Friday: 14:00-18:00
Due to operational requirements, all successful candidates will be asked to work up to full time during the weeks commencing 14th and 21st December.
Responsibilities
* Serve customers efficiently on the shop floor and at service points.
* Keep the store clean and tidy, ensuring shelves are stocked with products.
* Monitor and deliver on daily sales targets, priorities, promotions and selling opportunities.
* Proactively engage with customers to understand their needs, make recommendations, and deliver remarkable service.
* Build expert product knowledge to sell and recommend our products and services.
* Utilise digital tools and in-store devices to enhance the customer experience and help customers find what they want.
Qualifications / Skills
* High levels of customer service.
* Great attention to detail and commitment to delivering excellent work.
* Open to and seek feedback regularly.
* Ability to plan and manage own workload efficiently.
* Strong communication skills.
* Adaptable to changing situations and able to work across store areas.
* Builds positive relationships by listening well and supporting colleagues and the local community.
* Good digital capability.
Work Pattern
* Week 1: Tuesday 14:00-18:00; Thursday 14:00-18:00; Friday 14:00-18:00; Saturday 14:00-18:00.
* Week 2: Sunday 14:00-18:00; Tuesday 14:00-18:00; Wednesday 14:00-18:00; Friday 14:00-18:00.
Again, due to operational requirements, all successful candidates will be asked to work up to full time during the weeks commencing 14th and 21st December.
About the role
You’ll be a brand ambassador ready to recommend our newest Food products. Through remarkable service you’ll ensure customers feel valued every time they shop with us.
As the face of the business, you will champion our products and help continually improve customer experiences.
Employment details
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Other
* Industries: Retail
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy and offer flexible working. If you require reasonable adjustments to any part of the recruitment process, please share your requirements when applying.
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