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Allotments support officer

Southampton
Southampton City Council
Support officer
€29,907 a year
Posted: 18 May
Offer description

We have an opportunity for a part‑time Allotments Officer to join a dedicated and experienced team of officers to protect, manage and maintain Southampton’s allotment sites, meeting with allotment holders and enforcing service rules.


Responsibilities

* Visit sites and meet site representatives, investigate issues on site and resolve any problems.
* Record any infringements, non‑cultivated plots and other issues during site visits.
* Assist site representatives and plot holders with problems, ensuring sites are maintained at a good standard and that grounds maintenance is carried out regularly.
* Process documentation related to allotments or contract administration, including updating relevant database records.
* Engage customer‑focused activities and help promote the allotment service.


Qualifications

You should hold a relevant horticultural qualification to at least the national qualification framework level 2, or have equivalent experience. Experience of Small Holdings and Allotments legislation and processes is required. Excellent communication skills, high level of IT literacy, and the ability to write technical reports, briefings and deliver recommendations to a wide range of audiences are essential.


Salary and Hours

Part‑time permanent contract of 22.2 hours per week (Monday to Wednesday). Grade 6 of Southampton City Council pay grades, with an annual salary of £28,792 – £31,022 pro rata to contract hours.


Benefits

* Death in service benefit of triple salary and optional salary‑sacrifice shared cost AVC.
* Generous holiday 25–31 days, based on role and service.
* Flexible working options (role‑dependent).
* Family‑friendly policies – maternity, paternity, adoption, shared/unpaid parental leave, time off for dependents.
* Training and development, including coaching and mentoring.
* Health and wellbeing support – Employee Assistance Programme, menopause pledge, mental health first aiders, and staff networks.
* Veteran‑friendly employer with the Armed Forces Covenant.
* Retail discounts and savings through the Southampton City Council benefits platform.
* Discounted memberships at local sports and fitness centres.
* Sustainable travel benefits – low‑emission car scheme, cycle‑to‑work, season ticket loans.
* Employee volunteering scheme with 2 paid days leave to volunteer.


Location

Based at the Civic Centre in the heart of the City, with excellent transport links. The post includes a contractual car users allowance and a parking space.

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