Job Advert 36 hours per week, 52.14 weeks per year, Permanent We are keen to employ a diverse workforce that reflects the people of Scotland. We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged backgrounds. Scope: Reporting to a Team Supervisor and working as part of the wider Social Policy Finance and Administrative Support Team the post holder will provide a range of clerical activities to teams across Social Policy. The post holder will have an agreed location as a base but may be required to provide cover and work in any Social Policy locations across West Lothian to meet planned or unplanned demands as when the need arises. The skills and experience you must have are: Confident in the use of IT systems Excellent customer service and interpersonal skills with an ability to communicate effectively with service users, colleagues and managers at all levels Ability to work flexibly to meet deadlines Ability to work on own initiative and as part of a team Good written skills, with attention to accuracy and detail Ability to respond appropriately to customer needs