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As a Planner, you will work within a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the community. This contract covers Redbridge council within the social housing sector.
You will be based in our Thurrock branch. Your responsibilities include administrative duties, WIP management, handling calls and emails, raising repairs, planning works, ensuring operatives have a full diary of jobs daily, liaising with operatives and subcontractors, and planning follow-up work, including re-visits to sites.
* Answering client and internal calls and emails.
* Planning work for in-house operatives and subcontractors.
* Administering compliance checks and visits.
* Maintaining the internal MCM system.
* Completing mandatory training and compliance requirements.
Role Criteria:
* Previous experience working in a call centre.
* Experience in planning works.
* Team player attitude.
All roles require candidates to have the entitlement to work in the UK; Mears does not offer visa sponsorship at this time.
Candidates should be aware that all roles are subject to DBS/Security checks prior to employment commencement.
Benefits we offer:
* 25 days annual leave plus bank holidays.
* Annual Mears Fun Day — a celebration organized as a thank you from the Executive team for your hard work.
* Volunteering Leave — supported paid volunteering in the community, aligned with our social value commitments.
* Staff perks via Mears Rewards — discounts on groceries, holidays, eye tests, Share Save scheme, and more.
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