Role Profile
They key objective of this role is to support the Sales function by coordinating the end to end internal sales process and acting as a key point of contact for customer queries.
Responsibilities will include:
1. Managing the Sales Inbox, ensuring timely responses to customer communications
2. Coordinating RFQs, including interpreting customer requirements through technical specifications and engineering drawings, and preparing costings and quotes
3. Following up quotes with customers and managing pipeline activity
4. Raising sales orders and issuing order acknowledgements to the customer
5. Overseeing existing customer orders to ensure client requirements are met
6. Maintaining accurate data on the CRM and implementing improvements within the system
7. Tracking KPIs for the sales function through monthly reports and insights
8. Proactively identifying opportunities for process improvement within the business and working cross functionally to implement better process flows, procedures and reporting
Ideal Skills and Experience
9. Previous experience in a similar Sales Support / Internal Sales / Sales Engineer role within a Manufacturing or Engineering environment
10. Ability to interpret technical specifications and engineering drawings
11. Engineering background would be ideal but not essential (Chemical or Mechanical preferred)
12. Proactive, decisive, organised and adaptable
13. Positive, "can-do" attitude
14. Excellent communication skills with a proven track record of cross functional working
15. Comfortable in a hands-on role with the ability to thrive in a small, close-knit team
Why should I apply?
16. Unique opportunity to work for a successful business with a high profile, international client base
17. Chance to be part of a close-knit team in a great working environment
18. Excellent opportunities for career progression in the future
19. Fantastic benefits including Pension, Healthcare and Company Bonus
20. Flexible working including flexible start/finish times, and the potential for hybrid working
CAST UK is managing this vacancy on behalf of Secc Oil and Gas Limited. Any 3rd party applications will be forwarded to CAST UK.