Responsibilities
* Empower Your Team – By developing a team of high-performing colleagues who are dedicated to our mission of providing customers with a unique shopping experience, you work to achieve targets and deliver exceptional service.
* Enhance Customer Experience – You actively work with your management team to achieve and maintain our key customer service priorities, and guide colleagues to achieve superior store presentation and customer satisfaction.
* Expand Your Reach – Your involvement in daily operations is crucial for your store's success and is key to achieving and maintaining our vital customer service priorities.
Experience of supervising small to medium-size retail teams in a fast-moving retail environment to achieve a high weekly sales target.
Key Competencies
* Prioritise and organise work
* Customer focus
* Communicate effectively
* Manage teams
* Problem solve
* Develop talent
* Commercially astute
Package Description
* Salary & Hours
o £34,551 FTE
o 44 hours per week
Benefits
* Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
* Contributable company pension scheme
* 10% store discount at all our retail stores
* Death in Service Benefit
* Long service recognition scheme
* Access to our in-house training programmes delivered face-to-face and through our online learning platforms
* MyHB colleague benefits platform with access to
o Discounts UK wide on retail, leisure, hospitality venues
o Employee Assistance Programme with 24/7 confidential counselling and advice line
o Low cost voluntary insured health cash plans and cancer cover
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