Job Description
HR Shared Services ManageLocation: Sheffield areaHybrid Working£60-65,000 per annum plus benefits
Elevation Recruitment Group are currently recruiting a HR Shared Services Manager to lead a high-performing HR operations function within a highly regulated service sector organisation based in the Sheffield area.
In this role, you will oversee the delivery of core HR services including Employee Relations, HR Administration, and HR Systems, ensuring processes are compliant, efficient and aligned with organisational objectives. You will lead and develop a multi-disciplinary Employee Relations and HR shared services team while continuously improving service delivery, governance, and employee experience.
Key Responsibilities
* Lead and develop a HR Shared Services team responsible for Employee Relations, HR Administration and HR Systems
* Ensure delivery of a high-quality, compliant HR service within a regulated environment
* Manage operational HR processes including case management, employee lifecycle administration, and HR systems governance
* Drive service improvement, standardisation and process efficiency across HR operations
* Partner with senior HR leaders and business stakeholders to support workforce and organisational objectives
* Continually look to develop and improve processes in line with growth and transformation
* Monitor and report on HR service performance through KPIs, SLAs and operational metrics
* Ensure adherence to employment legislation, regulatory requirements and internal policies
Elevation Recruitment Group are keen to speak with:
* HR professionals who have proven experience in a HR Shared Services Manager / HR Operations Manager / HR Service Delivery Manager role
* Strong leadership experience managing HR operational teams including ER, HR administration or HR systems
* Capability around HR Systems, leading on improvements and implementation
* Experience working within a highly regulated service sector (e.g., financial services, insurance, healthcare, utilities, public sector or similar)
* Strong knowledge of UK employment law and HR governance
* Demonstrated ability to drive process improvement, service excellence and operational efficiency
* Excellent stakeholder management and leadership skills
This is a great opportunity to lead a key HR operational function in a well-established organisation, working with a collaborative and supportive leadership team.
If you are an experienced HR Shared Services or HR Operations leader looking to make a meaningful impact within a regulated environment, we would welcome your application.