Kitchen Manager - Hull - immediate start - Leading employer - Permanent contract Our leading Facilities Management client is seeking Kitchen Manager to join the team in Hull. Job Title: Cook/School Cook Location: Hull Duration: Temp - Perm MAIN PURPOSE OF THE JOB: Overall management responsibility for the school catering operation, setting and driving standards, and managing in line with agreed budgets and targets. The key to the success of this role will be positive leadership of the team and building and maintaining positive relationships with the client and students. Day-to-day management and oversight of a team of front-line employees performing the specified service. DUTIES: Food Service Consult Client on the menu and provide customer feedback to the Company Ensure compliance with the nominated suppliers and approved product list in relevant area of responsibility Ensure Company Food Policies are complied with (i.e. cultural, religious, ethnic, allergies, special diets) Follow the correct recipes and ensure compliance with menus are adhered to daily, including all displays, presentation, promotion and pricing Ensure that the team understands the importance of customer service, food presentation, and that they meet Company standards Ensure sales production is produced to the correct amount each day, that portion control is correct, and waste is reduced Demonstrate a clear understanding of the relationship between providing high quality food and increased sales and uptake. Seek customer satisfaction levels and act on feedbackCustomers To act promptly and professionally to Company and Client requests Develop and maintain good working relationships with our customers and colleagues Regularly talk with clients and customers about the standard of our service and consider appropriate changes if required Plan and conduct a programme of events and activities to promote the service and improve customer experiencePeople Management Communicate regularly with your team including cascading all team briefings, emails, notices etc Notify your Area Manager when recruitment of cover is required as soon as possible and assist with the recruitment of the best employees to work within the facility Manage your team in line with the Company's policies and procedures Manage and motivate your team of staff to provide a customer focused service provision at all times. Periodically assess performance and development of your team Carry out induction of new employees, and refresher training of existing employees to include skills and method training, including essential Tool-Box-Talks talks. Attend meetings and cluster groups as required by the Company Train staff to the highest standards as directed by the Company Take responsibility for your own personal development plan to demonstrate commitment to continuous improvement. Health & Safety, Planning and Control/Reporting, Finance SKILLS AND QUALIFICATIONS: Food industry skills and/or qualifications Ability to work on own initiative in a structured logical approach Relevant H&S qualification, preferably IOSH People Leader experience Experience with Fusion online cashless systems (desirable) Excellent communication and interpersonal skills Proficient in relevant computer programmes Demonstrate knowledge of service delivery in catering Demonstrate the management of supply chain Experience with Experience of CAFM systems would be advantageous Understand the importance of safeguarding. If you're interested and the job description aligns with your experience, apply now. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business