Package Description:
At The Hawthorns, we believe in supporting those who support our residents; we recognize and celebrate our hard-working colleagues, champion your career development, and offer a range of apprenticeships, along with access to leisure and retail discounts.
We are seeking a compassionate, enthusiastic, and dedicated individual to join our friendly, award-winning team as Assistant Manager.
About the Role
Your focus as Assistant Manager will be to deliver service excellence at all times in compliance with The Hawthorns’ brand standards and to encourage our team to deliver operational consistency throughout.
* Providing a warm welcome to every guest and visitor, acting as host and being the face of The Hawthorns.
* Organising your team efficiently, ensuring that all roles are performed to their best abilities.
* Maximising sales and marketing opportunities.
* Liaising regularly with the Head chef and providing guidance and training to team members to ensure the best possible service during every meal service.
About You
To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do.
Our ideal candidate must:
* Demonstrate a minimum of 2 years relevant experience in hospitality and guest services.
* Have experience at supervisor or management level.
* Have the ability to work under pressure and possess strong organisational skills.
* Have excellent communication skills.
About The Hawthorns
The Hawthorns is a unique retirement model offering properties to rent for couples or individuals seeking a rich, independent lifestyle at beautiful locations across the country. Our vibrant and friendly retirement villages are places where residents eat, have fun, and live together. Our vision of ‘creating meaningful lives together’ is achieved through exceptional service and experiences across our four luxurious retirement homes, establishing us as the preferred choice for residents and employees.
Additional Requirements
Please note this role will require:
* A DBS Disclosure check, the cost of which will be met by the business.
* Proof of eligibility to work in the UK.
This advert may be withdrawn before the advertised deadline, depending on the volume of applications received and business needs.
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