Job Description
Location: Dudley, West MidlandsSalary: Up £32,000 per annumWe are seeking a dedicated Employee Benefits Client Manager to join an expanding team in Dudley. This role offers hybrid working arrangements upon completion of a successful 3-month probation period. The successful candidate will play a pivotal role in providing day-to-day administrative support across various business areas, including Workplace Pensions, Group Risk, and Group Private Medical.
Key Responsibilities:
* Handle daily office duties such as answering telephones, printing, and scanning
* Prepare reports and conduct market research for Employee Benefits Group Pension, Group Risk, and Group Medical
* Manage administration tasks related to new business submissions
* Attend meetings to support Financial Advisers when applicable
* Participate in ad-hoc projects within the Employee Benefits Team
* Process non-technical changes, e.g., updating client address details with providers
* Update back-office systems (Gateway and Volume)
* Chase outstanding paperwork related to client cases
* Provide additional administrative support as directed by the Team Leader
Requirements:
* Previous experience in employee benefits or financial services administration
* Strong organisational and communication skills
* Proficiency in using standard and bespoke IT systems
* Ability to work independently and manage time effectively
This is an excellent opportunity for an individual looking to build on their existing knowledge in Corporate/ Employee Benefits and Financial Services within a supportive and dynamic team environment.
#J-18808-Ljbffr