Would you like to be part of a team that provides administrative support to our Property Safety Team within Asset Management? We have a Business Support opportunity available which will provide a high standard of administration and co-ordination to the team. This is an exciting chance to join a team looking after Property Safety, Fire, Legionella and Asbestos which provides an exciting and varied role. The role is available on a Full Time, permanent basis.
What is great about the role? Contribution to the team: Be part of a collaborative team that provides essential administrative support to Pobl Group's Compliance services. Diverse responsibilities: You will play a crucial role in ensuring the effective operation of the compliance department, covering Property Compliance, Service Contracts, and Estates and Environmental services, all while prioritising excellent customer service. Challenges and growth: This role offers opportunities to resolve day-to-day challenges, interact with various stakeholders, and engage in a range of administrative tasks, making each day unique. Key financial involvement: Get involved in financial transactions to ensure suppliers and contractors are paid accurately and on time. Communication skills: Enhance your communication skills as you liaise with internal and external stakeholders to maintain exceptional customer service. Support and collaboration: Contribute to meetings, telephony duties, and administrative tasks that support the Asset Management team. Data Management: Updating and review of property-related data in compliance and asset management databases and systems.
Where does this role fit in? Your responsibilities will include data processing, effective communication with customers and stakeholders, and ensuring the compliance department operates efficiently. You will collaborate closely with the Asset Management team and contribute to the overall success of the organisation.
To excel in this role, you should have a track record of delivering effective administrative and service support in a fast-paced environment. You'll need to interact with internal and external customers and stakeholders, and have a strong grasp of IT systems, including MS Word, Excel, and Outlook. You'll be handling data with accuracy, communicating effectively, and collaborating with a solutions-oriented mindset. Your keen eye for detail, excellent organisational skills, and ability to perform under pressure in a busy office will be essential. Experience in a social housing organisation and an understanding of building maintenance and compliance standards is a plus.
Who are Pobl Group? Pobl Group is a leading housing and community focused organisation providing homes, support, and services across Wales. We are committed to improving the lives of our residents, promoting sustainability, and creating thriving communities. Recently, we merged with Linc, bringing together two organisations with shared values and a strong focus on delivering high quality housing, innovative services, and excellent customer care. Joining us means becoming part of a supportive, values driven team that is making a real difference for our communities across Wales.
Time off and Flexibility
* Working days are predominately Monday to Friday days or you can work compressed hours on a 9 day fortnight.
* Flexible Working Policy: This is a hybrid role. Our head offices are in Newport, Cardiff, and Swansea, with team meet-ups typically held at our Newport office, which you'll be expected to attend.
* 26 days holiday, plus Bank holidays. Rising to 31 days with extra day for each full year of service.
* Maternity & Adoption Leave: 20 weeks.
* Paternity Leave: 3 weeks.
Money and Pensions
* The salary is £25,034 for a 37 hour, full time, permanent position.
* Pension Choices: Defined Contribution (DC) Scheme with matched contributions up to 10%. Or, Defined Benefit (DB) 1/80th of final salary for every year of service.
* The successful candidate will need a basic DBS check in place, which we pay for.
* 3 x Life Cover linked to pension membership.
* Saving scheme with competitive interest rate.
* Give As You Earn scheme for tax efficient charity donations.
* From 1st April 2026 the option to be either weekly or monthly paid.
Your Wellbeing
* Sick Pay, rising with length of service up to 6 months full pay after 4 years.
* Eyecare: Up to £100 reimbursement towards eye tests and glasses.
* Free counselling, coaching, wellbeing team, and OH service to all colleagues.
* Annual Health Check.
* Health Cash Plan.
Getting Around
* Salary sacrifice Electric Vehicle Lease Scheme (subject to eligibility).
* Cycle to Work Scheme.
Your Development
* Continuous professional training and development.
* Leadership development programmes.
* Professional memberships needed for your role are reimbursed.
* Career coaching.
* Support with funding and time for qualifications.
Perks & Recognition
* Long Service Awards.
* Blue Light Card Eligibility giving discounts at 15,000 brands.
* Colleague Discount platform (launching 1st November 2026).
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