37.5 hours per week (Shift pattern below)
Permanent
Closing Date: Tuesday 28th April 2026
Interview Date: Tuesday 5th May 2026
**This post may close early due to high numbers of applications,** so you are advised to apply promptly. **
All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.
A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.
We welcome applications from the Armed Forces Community - get in touch to find out more
Shift Pattern: 2 x 7am-7pm and2 x 7pm-7am - 4 off repeated
Main duties of the job
To undertake regular foot patrols of the George Eliot Hospital NHS Trust in general and the Accident and Emergency Department in particular to:
* Deter criminal activity against Trust property, staff, patients and visitors.
* Reassure staff, patients and visitors that there is a security presence.
* Detect resolve and report security breaches such as insecure buildings, departments etc.
* Detect and resolve and report Health and Safety hazards.
* Detect, resolve and report fire hazards e.g. blocked fire exits escape routes.
* Provide routing assistance and guidance to patients and visitors.
* Enforcement of all Trust policies and procedures.
To provide emergency response to incidents on Trust premises to protect staff patients and visitors from acts of violence or aggression and to protect Trust and staff property Incidents include and are not restricted to:
* Assaults on staff.
* Fighting between patients and visitors.
* Assisting police and prison service with violent prisoners on hospital premise.
The preservation of good order on Trust property, including
* The protection of patients, staff, contractors and visitors against violent acts and abuse.
* The protection of Trust property against loss, theft, damage and waste.
* The protection of property belonging to patients, staff, visitors and contractors against loss, theft and damage.
* To help with routine and emergency portering duties when requested as determined by the LSMS and Team Leaders.
About us
Here at George Eliot our vision to'excel at patient care' takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:
Effective Open Communication
excellence and safety in everything we do
Challenge but support
Expect respect and dignity
Local health that inspires confidence
Benefits:On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, in house training and development, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.
If you are applying for a Domestic Assistant or Health Care Assistant role you may be eligible for the refer a friend scheme - find out more here: https://www.geh.nhs.uk/about-us/people-and-workforce/vacancies/refer-friend-scheme
Job responsibilities
* Provide covert and overt security presence for wards and departments where there is advance warning of potentially violent behaviour by staff patients and visitors on the George Eliot Hospital NHS Trust premises if staff are unable to deal with conflict
* To help the Mental Health Liaison Nurse specifically in the Accident and Emergency but also throughout the George Eliot Hospital NHS Trust regarding possible violent patients awaiting assessment or sectioning under the Mental Health Act
* To carry out lock ups of nominated buildings at the George Eliot Hospital NHS Trust at night and to unlock on the morning, ensure that the main entrances are secure at night and weekends in accordance with local procedures
* To work within the security control room to direct other officers in response to incidents on site, calls for assistance and to operate radio communications system, requests for entry (through main doors) to monitor and respond to intruder alarm and personal alarm response (pinpoint) and to ensure that appropriate responses are made.
To operate the CCTV system with due regard to:
* Code of Practice and procedures
* Understanding surveillance and individual roles
* Evidence and the law in relation to digital and video recordings
* Human rights and civil liberties
* Data Protection Act 1998
* Local knowledge
* Confidentiality, accountability and privacy
The post holder will operate the body worn camera in all calls for assistance to include but are not restricted to:
* Incidents of verbal abuse
* Incidents of Physical aggression
* Persons attempting suicide or self-harm (mental health concerns )
* Issuing enforcement notices on motor vehicles for car parking issues
* Incidents of potential child protection issues
* Non-compliance with the Trust No smoking policy
To respond to intruder alarm systems activations in buildings and departments in order to:
* Investigate cause of intruder alarm activation internal and external search of premises.
* If false alarm to reset the alarm and secure the building.
* If any signs of intruders in building to call the police and wait for arrival.
* If the building is empty but has been burgled or subject to criminal damage call the police and preserve the scene of crime.
* To obtain authorisation to call out on call department staff and engineers to make good any damage and to secure the building - department as far as reasonably practical.
* To provide a report to the Local Security Management Specialist.
For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and personal specification attached.
Person Specification
Experience and Knowledge
* Experience of working and communicating clearly with challenging patients/individuals with challenging behaviour
* Good organisational skills
* Good interpersonal skills and ability/approach to adapt to suit the needs of the person/situation
* Demonstrate good knowledge of security environment, the potential risks and threats
* Experience of using CCTV systems
* Previous security services experience using conflict resolution skills
Qualification(s) and Professional Training
* Basic Numeracy & Literacy Skills to Level 1 or equivalent
* MAPA qualified and accredited or willingness to undertake and achieve
* Patient Manual Handling training or willingness to undertake relevant training
Skills and Abilities
* Ability to work under busy and demanding conditions
* Ability to defuse and manage potential confrontational/ emergency issues when required
* Proven ability to Communicate at all levels both written and verbal
* Ability to deal with face-to-face conflict in pressurised situations
Personal Qualities
* Ability to work as a team
* Reliable with excellent timekeeping
* Ability to respond positively and proactively to change and implement changes within the team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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