We are looking for a locum Insurance Officer within Finance on an initial 6-month contract with potential for extensions for a local authority. Based in Chatham, HYBRID - a flexible working arrangement whereby an employee can undertake their work either in the office and/or partially or mainly from home. Full time, 37 hours per week paying £13.51 per hour PAYE; which is equivalent to £26K salary. To handle complex financial enquiries relating to the insurance service within the council by telephone, e transactions and face to face, where necessary undertaking rules based assessments and other service specific activities. If appropriate, undertake investigations of customer needs, linking with other services to form a whole view of the customer, applying technical knowledge where necessary to formulate an outcome. Where appropriate apply specialist policy and/or calculations to undertake financial transactions. Liaise with stakeholders in a way that promotes the vision and values of the Council. Accountabilities and outcomes: * Completing accurate records and keeping customers informed of outcomes. * Apply legislation or policy to rules based financial assessments that fit with current practice requirements, ensuring knowledge base is kept up to date as appropriate. * To deliver a range of high quality financial services which may include preparing, controlling and monitoring budgets and closing of accounts. * To assist with associated complaints and freedom of information requests relating to the services within this area. * Activities could include claims handling, insurance renewals, policy queries, risk management activities etc. Experience * Demonstrable experience of working within a finance or insurance environment or in a similar post. * Experience at an advanced level of Excel spreadsheets. * Ability in preparing, controlling and monitoring budgets and closing of accounts * Accurate record keeping and data entry into the insurance database and claims management system, including adding new claims, uploading claim documentation, and updating the property register * Promptly processing invoices for payment and keeping financial records up to date, including the preparation of journal transfers as required Please forward updated CV for immediate consideration