This role is essential to the efficient and smooth operation of our business by providing comprehensive administrative, clerical, and organisational support across multiple departments. The successful candidate will act as the first point of contact for internal and external communications, maintain vital data systems, and ensure that daily office processes run seamlessly and in full compliance with company policies. Key Responsibilities Serve as the primary point of contact for incoming calls, emails, and visitor enquiries, directing them to the appropriate departments. Organise and maintain both digital and physical filing systems, ensuring all operational and compliance records are up to date. Assist the operations team with processing engineers' timesheets, job cards, and health and safety documentation. Raise purchase orders, track deliveries, and liaise with suppliers to ensure materials are procured efficiently. Support the finance department with basic bookkeeping tasks, including processing invoices, matching receipts, and managing petty cash. Coordinate scheduling, meetings, and travel arrangements for management and field staff. Monitor and order office supplies, PPE (Personal Protective Equipment), and other necessary industrial consumables. Provide general administrative support to management as required. Health, Safety & Facilities Assist in ensuring the office environment is kept tidy, safe, and fully operational. Support the coordination of basic facility maintenance and report any issues to building management or contractors. Key Skills and Qualifications Proven experience in a general administrative, office support, or similar clerical role. Excellent IT skills, including high proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Exceptional organisational and time-management skills, with the ability to multitask effectively in a busy environment. Strong written and verbal communication skills, tailored to interact professionally with staff at all levels and external stakeholders. A meticulous attention to detail, particularly regarding data entry and compliance documentation. Personal Attributes A proactive, self-starting attitude with a willingness to take on varied tasks. Highly dependable with a strong sense of discretion and confidentiality. A collaborative team player who can also work well independently.