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We are currently recruiting for an experienced Shift Manager to help strengthen our depot operations management team.
In this role, you will work closely with our self-employed Owner Drivers (ODs) and Employed Drivers, building strong relationships with them and keeping the drivers engaged, well-managed, and motivated to ensure outstanding service is delivered.
Key responsibilities include:
* Achieving depot targets for Core Routes
* Meeting Stops Per Route (SPR) targets
* Properly setting all other delivery & collection routes
* Ensuring drivers scan and load their vans safely, timely, and efficiently
* Maintaining ongoing communication with drivers to resolve issues
* Providing resources for ad-hoc collections via drivers or couriers/agencies
* Completing all documentation and systems accurately, complying with company and legislative requirements
* Setting and monitoring KPIs related to Service, Cost, Productivity, Transport, and Health & Safety
* Achieving 'Depot Clear' in line with depot targets
Qualifications and Experience:
* Experience in a fast-paced operation with proven people management skills, ideally within a transport setting
* Strong communication skills to inspire and motivate teams
* Decisive with effective problem-solving and time management skills
* High resilience, self-motivation, and flexibility
* Excellent computer skills, including Google Chrome applications
* Ability to conduct comprehensive data reporting and analysis
* Vigilance against unscrupulous activity with swift action
* Alignment with DPD core values: Passion, Respect, Honesty, Flexibility, Caring, and Accountability
Additional Information:
Benefits include:
* Holiday trading
* Enhanced maternity and paternity packages
* Free life assurance (4x salary) upon joining the pension scheme
* Health kiosks at various locations
* Vitality at Work program
* Free onsite parking
* Discounts from numerous retailers, including up to 5% off supermarket shopping
* Milestone days off to celebrate with family and friends
* Free eye tests and support with glasses for employees who use screens regularly
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