Our professional and corporate client is recruiting for a Customer Liaison Officer (customer services) to provide essential administrative support from initial customer enquiry to maintenance at a pace, quality and cost which meets customer expectations and business objectives.
Benefits include: 25 days holiday, hybrid working, private healthcare and health cash plan plus much more!
As a Customer Liaison Officer (customer services), you will:
* Coordinate visit arrangements
* Provide customers with visit confirmations and quotes
* Coordinate and book travel arrangements
* Progress casework in line with company process and policy
* Maintain and update databases
* Respond to internal and external enquiries
* Perform general administration tasks
* Support other teams and departments
* Assist in organising meetings
It is expected that the successful candidate will:
* Have excellent customer service skills
* Display accurate written and clear verbal communication skills
* Have demonstrable experience of working as part of a team
* Be able to prioritise workload to meet deadlines
* Have good knowledge of Microsoft Office software
Salary: £25000 – £27000 per annum, plus benefits