Customer Services Coordinator | Warrington | Up to £28'000 + benefits
We are looking for a dedicated and customer-focused Customer Services Coordinator to join an existing team that have a customer-first mindset. As the first point of contact you will be instrumental in delivering a first-class service, ensuring all queries and concerns are managed with care, professionalism, and efficiency. This role is pivotal in maintaining high levels of customer satisfaction and upholding the reputation of the brand throughout the aftercare period.
Customer Service Coordinator Benefits:
* 24 days + BH, increases with length of service
* Annual bonus - up to 5% of your annual salary
* Free Parking
* Career progression
* Ability to buy and sell holidays and carry over
* Healthcare
* Pension Scheme
Hours: Monday - Friday 8.30am - 5pm with an early finish on a Friday at 4.30pm
Customer Service Coordinator Key Responsibilities
1. Be the primary point of contact for customers, ensuring all queries and concerns are handled promptly and courteously.
2. Champion the customer across the business, providing a consistent, informed, and positive experience.
3. Maintain a professional and courteous demeanour in all communications, written, telephone, and face-to-face.
4. Log and manage all customer i...