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Receptionist / attendance officer – birmingham – january 2026

Birmingham (West Midlands)
Marchant Recruitment
Attendance officer
Posted: 15 December
Offer description

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A busy and inclusive 11–16 school in Birmingham is looking to appoint a confident and professional Receptionist / Attendance Officer from January 2026.

The Role
This dual-role position involves welcoming visitors and managing front-of-house communication while also maintaining accurate daily attendance records. It’s a key role that supports both pastoral care and school administration.

Key Responsibilities

* Greeting parents, visitors and contractors in a friendly, professional manner
* Managing incoming calls and messages for staff
* Recording, monitoring and following up on student attendance and punctuality
* Communicating with parents regarding absence and attendance concerns
* Supporting safeguarding procedures and visitor management

About You

* Excellent communication and interpersonal skills
* High level of accuracy and attention to detail
* Organised and able to work in a fast-paced environment
* Confident using school data systems and Microsoft Office

The School
This Good-rated school serves a diverse and vibrant community. Staff describe it as a welcoming, team-focused environment with approachable leadership and strong pastoral support systems.

What’s on Offer

* Term-time only working pattern with excellent work–life balance
* Competitive salary (NJC scale, experience dependent)
* Supportive administrative team and ongoing professional training
* Warm, friendly and inclusive working environment

If you’re a reliable, personable individual who enjoys being the friendly face of a school, this role offers the perfect blend of responsibility and teamwork.

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