Closing Date
19/05/2026
Contract Performance Lead
Location: Sussex, Kent or Hampshire - You can be based in one of our offices within the South East region- Hybrid- depending on operational needs
Contract Type: Permanent
Hours: 38 hours per week
Salary: Up to £45,000 depending on experience.
About the role
To manage the planning, scheduling, performance, and reporting of MEICA (Mechanical, Electrical, Instrumentation, Control and Automation) operational service contracts whilst ensuring the required levels of service & financial governance are met. Ensuring all planned works are being delivered in accordance to schedule whilst ensuring improvement strategies and programmes are in place to enable Southern Water to enhance performance year on year. To work collaboratively with the respective contract managers on any required changes to existing contracts and establishing of new contracts within Frameworks, as required.
What you will be responsible for:
1. Act as the single interface between Southern Water and operational contractors.
2. Manage and be accountable for MEICA (Mechanical, Electrical, Instrumentation, Control & Automation) contractor performance.
3. Coordinate, schedule, and plan planned/reactive maintenance for cost-efficient and compliant delivery.
4. Collaborate with Operational and Field Performance Managers to address evolving business needs, legislation, and strategy changes.
5. Work with Commercial/Category Managers and external account managers to drive continuous improvement.
6. Translate new requirements and improvement strategies into contract changes or new contracts.
7. Ensure accurate management information and reporting for operational contracts.
8. Maintain full Health & Safety compliance across all contract activities.
9. Manage and monitor planned contracted OPEX spend.
10. Oversee workflow with contract planner, ensuring governance compliance.
11. Ensure company systems (Maximo & MTM) accurately reflect planned maintenance by contractors.
What you’ll bring to the role:
Essential
12. Full UK driving licence
13. Strong communication and people skills
14. Attention to detail and stakeholder awareness
Desirable
15. A broad technical/operational knowledge together with contract management expertise is desirable.
16. Experience in water industry.
Progression opportunities
Southern Water offers career progression, training, and development opportunities.
About Southern Water
Southern Water is at the forefront of transforming Britain’s water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed.
"At Southern Water, we believe diverse perspectives drive innovation. If you’re passionate about making a positive impact and think you can bring value to our team, we’d love to hear from you—even if you don’t tick every box. Your unique skills and experiences could be exactly what we need."
If this role isn’t quite what you’re looking for but are keen to be contacted about opportunities at Southern Water, you can register your details here: Introduce Yourself (myworkdaysite.com- Introduce Yourself)
Our Commitment to Diversity
We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know.
Additional information:
In line with Southern Water’s security requirements, successful candidates will be required to provide evidence of their identity, eligibility to work in the UK, criminal record check (DBS) and verification of their employment and/or education history for the past three years.
Appointment to this role is subject to the successful completion of all pre‑employment checks, including security vetting.
Please note that if a candidate does not meet the required security standards or fails to pass the vetting process, Southern Water reserves the right to withdraw the offer of employment. Some positions may also require higher levels of security vetting, which may involve providing additional documentation.