Are you passionate about the world of arcade gaming?
Right Now Group is partnering with a well-known company in the amusement industry, known for its top-tier arcade machines and innovative gaming solutions.
Due to continued growth, they are now looking for an Arcade Engineer to join their Field Service Engineering team. This is a fantastic opportunity for someone with experience in servicing arcade equipment or a similar field-based engineering role.
If you are an engineer seeking a company that offers clear career progression? With a structured tier system in place for all engineers, this is the perfect opportunity to take your career to the next level.
IMPORTANT: A company vehicle will be provided - all applicants must hold a valid drivers license due to the nature of the role.
Job Title: Field Service Engineer
Weekly Hours: 40 hours (Shift pattern includes weekends and public holidays)
Salary : £31k - £34k with up to a 7.5% bonus and vehicle including personal use
Role Type: Full-Time Permanent
Location: Field-based - covering various locations across Crawley, Reigate and Redhill
Key Responsibilities of an Arcade Engineer:
* Install, maintain, and service arcade equipment at multiple locations.
* Conduct network diagnostics and ensure machines are running smoothly for maximum revenue generation.
* Perform regular preventative maintenance and PAT testing to ensure machines meet safety standards.
* Manage and restock merchandise for select machines.
* Follow all Health & Safety regulations to ensure safe working conditions.
* Work closely with internal teams to manage parts, stock, and redemption tickets efficiently.
* Respond to reactive maintenance requests and ensure minimal downtime for machines.
* Be part of an on-call rota for out-of-hours maintenance when required.
* Able to handle heavy lifting and work in confined spaces.
Desirable Experience:
* Previous experience in a Field Service Engineering or Technician role, preferably within the arcade or amusement machine industry, alternatively bowling or white goods.
* Hands-on experience with arcade equipment installation, servicing, and repair.
* Strong customer service skills and the ability to build good relationships with clients.
* A flexible approach to working hours, including weekends and public holidays.
* Problem-solving skills and the ability to manage multiple tasks and deadlines.
* Ability to work independently as well as part of a team.
Benefits:
* Performance-based bonus up to 7.5%, increasing to 10% after your first year.
* £350 bonus for perfect attendance increasing to £500 in year 2.
* 5% pension contribution.
* Excellent career progression opportunities with a clear development path to help you grow within the company.
* Company car including personal use.