At Rileys, we are extremely proud of our heritage as the home for sport since 1878. Rileys Sports Bars is the UK’s most loved sports venue, featuring fabulous cue sports, darts, table tennis, and big screens to watch all the action. We operate clubs throughout the UK, with a vision to become the best sporting and participation experience in the country.
Our people are our champions and are key to our success. If you love sport and want to have fun, we want to hear from you.
Who are you?
* You are the right arm of the General Manager, eager to develop your understanding of the role while supporting your team.
* You are proactive, committed to personal development, and a leader by example.
* You have a big heart, genuinely care for your team, and are dependable.
* You bring positive energy, are approachable, and look out for each other.
What will you do?
* Build strong relationships with your team, focusing on recruitment, coaching, and development.
* Instill trust in your General Manager and team to ensure smooth operations, even in their absence.
* Be commercially savvy, contribute ideas, and enhance your understanding of the business.
* Manage forecasting, create effective rotas, and communicate proactively with all departments.
* Prioritize first-class service, handle feedback and complaints effectively, and work with the General Manager to improve standards.
* Implement and uphold house rules.
* Conduct monthly training sessions and celebrate successes.
* Identify and develop talent, owning succession planning.
* Create a fun, safe environment where guests can enjoy memorable experiences.
What's in it for me?
* Flexible shifts to suit your lifestyle
* Enjoy fun, laughs, and lifelong friendships
* Team socials – work hard, play hard
* Discounted or free food on shift
* Wagestream access
* Refer a friend bonus scheme (£150 to £300)
* Opportunities for career development
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