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Senior events manager (full time)

Chepstow
Delta Hotels by Marriott St Pierre Country Club
Event manager
Posted: 11h ago
Offer description

We are currently recruiting for an experienced and driven Senior
Events Manager to lead the Events and Reactive Sales function at Delta Hotels
by Marriott St Pierre Country Club on a full-time basis.



The Role: As Senior Events Manager, you will lead and inspire the
Events Sales team, overseeing the full client journey from enquiry through to
event planning and operational handover. You will play a key leadership role in
maximising event revenue, driving conversion performance, and delivering
exceptional guest experiences across all market segments.



This role requires a commercially focused leader with strong
operational awareness and a passion for developing a high-performing team. You
will oversee a broad portfolio of events including corporate functions,
weddings, social events, group bookings, and golf-related business.

What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

* Free Meals on Duty: Enjoy complimentary meals while at work.
* Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
* Pension Scheme: Participation in The People’s Pension.
* Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
* Competitive sales bonus
scheme
* Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
* Training and Development: Access to training programs to enhance your skills and advance your career.



Key Responsibilities




* Lead,
coach, and develop the Events Sales team to achieve high conversion rates
and outstanding customer service standards.

* Drive
performance against hotel group, meetings, and banqueting revenue targets.

* Manage
and oversee all high-value and complex event enquiries.

* Ensure
site visit standards and sales processes are consistently delivered to
maximise conversion opportunities.

* Conduct
regular quality assurance activities including monthly test calls and
coaching sessions.

* Chair
weekly operational planning meetings, ensuring all departments are fully
briefed on upcoming events and client expectations.

* Support
the Director of Sales in implementing key sales initiatives, including
closing days and demand-generation campaigns.

* Collaborate
closely with Sales and Revenue Management teams to develop strategic
pricing and event space utilisation plans.

* Ensure
enquiry response times and service level agreements are consistently
achieved.

* Identify
revenue growth opportunities and communicate commercial insights to the
leadership team.

* Produce
weekly performance reports, analyse trends, and present key findings
during strategy meetings.




Our Ideal Candidate



The successful candidate will have a proven track record in
a senior events or reactive sales leadership role within a hotel environment.
You will be highly commercial, organised, and passionate about delivering
memorable experiences while driving revenue performance.



You will demonstrate:




* Strong
leadership skills with experience coaching and developing successful
teams.

* A
proven ability to drive sales performance and achieve financial targets.

* Excellent
stakeholder management and communication skills.

* A
proactive, solutions-focused approach with the ability to think creatively
and strategically.

* Exceptional
attention to detail and a genuine passion for hospitality.

* Strong
working knowledge of hotel systems, Microsoft Excel, and Microsoft Teams.




You will bring energy, professionalism, and a guest-focused
mindset, alongside the ambition to help drive the continued success of the
hotel’s events business.

With this role you will be working 40 hours per week over 5 days. If you need flexibility in your life? We are happy to discuss this with you!

Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!

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