Casual Customer and Business Support Assistant (Swimming): East Renfrewshire Council
Closes: 12/10/2025
Location: Burnfield Avenue, Giffnock, G46 7TL
Rate: £14.49 per hour
Contract Type: Temporary
Position Type: Supply/Casual/Relief
Hours: 0 hours per week
Overview
We have an opportunity to join our dynamic and enthusiastic Swimming Development Team in a role providing comprehensive support in relation to the processing of sales, swimming members’ direct debits and all associated processes.
Responsibilities
* Provide business support in relation to financial transactions, swimming teacher contract changes and terminations, and keep training records up to date.
* Answer and send e-mails to customers, work through the mailbox, add and update swimming lessons waiting lists, and arrange teacher cover.
Qualifications and Skills
* Experience of dealing with a variety of general and complex enquiries with excellent customer care across telephone, face-to-face, and online channels.
* Computer literate with experience using ICT systems and packages (e.g., Microsoft Office).
* Experience of payment processing and front-line customer service.
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