Position Description:
CGI is seeking a Wintel Consultant to provide infrastructure support within a complex and highly secure customer environment. You will be required in our Bristol or South Wales office 2-3 days per week.
This role sits within a dedicated Wintel team supporting mission-critical systems. You will contribute to the stability, security, and continuous improvement of core Windows-based services across a technically diverse estate. If you are an experienced 3rd line engineer looking to further develop your expertise in a secure and structured environment, this is an excellent opportunity.
At CGI, you are more than an employee — you are a Partner. We offer a collaborative culture, strong technical communities, and the opportunity to grow your career while delivering meaningful work for secure UK customers.
Your future duties and responsibilities:
You will deliver Wintel support within a secure environment, primarily focused on BAU operations, incident remediation, and maintenance activities, while also contributing to infrastructure project work.
Working within SLA-driven frameworks, you will investigate and resolve complex technical issues, support system optimisation, and help maintain a resilient and compliant infrastructure platform.
Knowledge of Windows Server, VMware, and Citrix technologies will be particularly valuable in this environment.
Key Responsibilities
Provide 3rd line Wintel support within a secure customer environment
Remediate incidents within agreed SLAs and contribute to problem management
Perform daily operational maintenance tasks across the infrastructure estate
Support Windows Server environments, including Active Directory services
Administer and support VMware virtualisation platforms
Support Citrix environments where applicable
Assist with Microsoft Exchange support and related services
Manage and maintain DNS and Group Policy configurations
Support backup and anti-virus technologies
Contribute to infrastructure project work and platform improvements
Develop or maintain scripts to automate tasks and improve efficiency
Ensure compliance with security, governance, and operational standards
Required qualifications to be successful in this role:
Demonstrable experience working within a 3rd line Wintel support team
Strong Windows Server and Active Directory (AD) experience
Experience with Group Policy and DNS
VMware support experience
Experience supporting Microsoft Exchange
Exposure to backup and anti-virus technologies
Familiarity with Citrix environments
Monitoring experience (e.g. Zabbix) desirable
Scripting experience (e.g. PowerShell)
Experience working within secure or regulated environments
Desirable:
Exposure to AI technologies or automation concepts
#LI-LH
Skills:
1. Process Management
2. Wintel/Windows Server