Sales Transaction Controller
Location: Enfield, UK
Salary: £25,000 - £28,000 yearly
Posted: Apr 26, 2026
Job Type: Full time
Responsibilities
* Understand the customer journey experience and build strong relationships with customers
* Demonstrate the most suitable options to the customer, ensuring they understand the options clearly
* Help coach and manage the team, always leading from the front
* Work with customers in a friendly and open way to identify the most appropriate new/used vehicle, finance, warranty or insurance products
* Ensure the team follows the Financial Conduct Authority (FCA) standards so all finance products that are sold meet the guidelines
* Manage sales and F&I performance in line with company requirements and KPIs
* Carry out Sales Controller duties – managing the team, second facing and deal stacking
* Liaise with Sales Executives to ensure that the opportunity is available to discuss finance options with all customers
* Help 2nd face customers, making sure we have met all their requirements
* Produce and explain finance quotes, using knowledge of the cost and margin of various funding options to maximise commission whilst also meeting customer needs
* Help stack the deal with the Sales Executive and ensure that the customer is fully satisfied
* Be on hand to cover Sales Manager responsibilities
Qualifications
* Previous experience of working towards Finance and Insurance targets
* Proven track record in sales
* A clean, current driving licence
* Excellent customer service skills
* Experience within the automotive industry in sales
* Must be an experienced business/transaction manager
* Have the drive to succeed
* Work efficiently under pressure
* Previous experience of working in an FCA regulated environment and be FCA compliant
Benefits
* Excellent basic salary
* Toyota training pushing you through the ranks
* Bonus scheme based on hitting targets
* Additional bonus-based GP
* Modern work environment with top facilities
* Real career progression based around your aspirations
* Market leading benefits including healthcare, pension, childcare and company lease scheme
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