Contact Centre Advisor 6 Month Contract
£23,842 per annum (pro rata)
Bromley, Kent
Fixed Term Contract
Full Time
Join a team that puts people first.
At Foresters Financial UK, were proud to deliver exceptional service to our members. As a Customer Service Administrator youll play a key role in supporting our customers and field-based Financial Advisers from initial contact through to the end of their contract terms.
This is a great opportunity for someone who enjoys speaking to customers, solving problems, working collaboratively, and delivering high-quality service in a fast-paced environment.
What youll be doing:
* Handling a high volume of inbound calls and enquiries with professionalism and care
* Responding to customer correspondence via email and letter
* Liaising with customers, Financial Advisers, and third parties to process instructions and resolve queries
* Working closely with your team to meet service standards and deliver a seamless customer experience
What were looking for:
1. A confiden...