Join Companies House at a pivotal time as we transform our digital services to better support millions of users across the UK. As a Junior DevOps/WebOps Engineer within the Digital and Technology directorate, you will play a key role in delivering secure, resilient, and high‑performing services that underpin the UK company register.
You will be part of a large, diverse, and collaborative engineering community, working in an agile environment alongside software engineers, analysts and product teams. Together, we support and enhance a wide range of critical internal and customer‑facing services, maintaining high levels of availability and continuously improving how we deliver.
This role offers the opportunity to develop your technical skills, contribute to WebOps practices and support service reliability through monitoring, incident management and problem‑solving. If you are customer‑focused, enjoy working as part of a team and are motivated to learn and grow while contributing to meaningful public services, we encourage you to apply.
Responsibilities
- Support maintenance, upgrades and continuous service improvements to keep systems reliable and effective.
- Assist in aligning services with evolving organisational and legislative priorities, including changes introduced by the Economic Crime and Corporate Transparency Act.
- Support live services through proactive monitoring and incident resolution to maintain availability and performance.
- Contribute to system upgrades, enhancements and automation activities as skills develop.
- Assist with reporting and data management activities to inform service performance and improvements.
- Assist with incident management through ServiceNow, contributing to issue resolution and root‑cause analysis.
- Participate in the on‑call rota (where required) to support critical services, with appropriate support and development.
- Work collaboratively with IT Services and digital services teams, contributing to transformation and more efficient ways of working.
Person specification
- Keen to learn and develop, actively building technical capability.
- Proactive in getting to know working teams, valuing input and bringing positive influence.
- Collaborative, values teamwork and knowledge sharing, supporting continuous improvement initiatives.
- Proactive problem‑solving and service improvement approach.
- Interest in non‑functional requirements such as availability, security and performance.
- Adaptable and able to work effectively in a changing technical environment.
- Understand continuous development and delivery to support the team and customer services.
- Willing to support more experienced team members with ongoing tasks including fixes or enhancements.
Technical skills
- Experience with cloud‑based Unix/Linux environments and database querying (SQL).
- Experience or awareness of automation and monitoring within a support environment.
- Exposure to cloud‑based infrastructure (e.g. AWS or similar) and core concepts.
- Knowledge of database querying and investigation (SQL or similar).
- Experience or exposure to coding or scripting (shell, Python, Java or similar).
- Awareness of DevOps principles, tools and ways of working.
- Experience in similar or equivalent technologies considered.
- Experience supporting live service environments (ServiceNow) including incident and alert response.
- Understanding of monitoring and maintaining system performance.
- Experience with data management, reporting and incident resolution.
- Ability to contribute to system builds, deployments and releases.
- Ability to troubleshoot technical issues and apply logical, methodical problem solving and root‑cause analysis.
- Good communication skills, working effectively as part of a team.
- Customer‑focused mindset, understanding the importance of reliable and accessible digital services.
Behaviours
- Changing and Improving
- Working Together
- Managing a Quality Service
- Delivering at Pace
Benefits
Alongside your salary of £35,952, Companies House contributes £10,415 towards you being a member of the Civil Service Defined Benefit Pension scheme.
Benefits include:
- Flexible working from day one – hybrid working, flexible hours and flexitime.
- 30 days annual leave, 8 bank holidays and 1 privilege day, plus family leave and sickness provision.
- Paid time off and store discounts – myLifestyle discounts, gym discounts and childcare support.
- Professional development – funded training, professional qualifications and clear career progression pathways.
- On‑site facilities – collaboration spaces, free parking in Cardiff and on‑site amenities.
- Occupational health support, mental health advocates and wellbeing initiatives.
Security and Eligibility
Security Clearance is an essential requirement for this campaign. Applicants must have been in the UK for at least 3 of the last 5 years to be eligible for SC. The role is based in Cardiff and is offered on a hybrid contract.
Please note: Companies House cannot offer Visa sponsorship to candidates through this campaign.
Equal Opportunity Employer
As an equal opportunity employer, we celebrate diversity, are committed to ensuring we are representative of the citizens we serve and creating an inclusive environment.
