An opportunity has become available for an Experienced Dental Receptionist to join an independent practice in Bradford, West Yorkshire.
Are you an experienced and personable dental receptionist who thrives in a fast-paced, friendly environment? We are seeking a confident, organised, and compassionate Dental Receptionist to be the welcoming face of this practice.
* Available to start as soon as possible
* Full time – May include some evenings and weekends (Part time may be considered)
* Pay rate: £26k – £28k per year
Practice information
Modern practice providing NHS and private dental treatments, consisting of 4 surgeries, computerised using Exact software with digital x-rays and iTero scanner
Location information
On street car parking available
Responsibilities
* Welcoming patients with warmth and professionalism to ensure they feel comfortable and valued from the moment they arrive.
* Managing appointments: Scheduling, confirming, rescheduling, and ensuring the clinic runs smoothly.
* Handling inquiries via phone and email, providing clear information on services, treatments, and pricing.
* Maintaining accurate patient records using dental software (SOE experience is a plus).
* Processing payments and managing billing: Assisting with patient queries in a friendly and professional manner.
* Supporting our clinical team with patient handovers, ensuring excellent communication and coordination.
* Contributing to our online presence by assisting with engaging social media content (Instagram/Facebook).
* Ensuring health, safety, and infection control standards are maintained throughout your daily tasks.
Essential Skills & Experience
* Previous experience as a dental receptionist or in a similar customer-facing administrative role.
* Ideally, a background as a GDC-registered dental nurse or dental nursing experience.
* Experience with SOE (Software of Excellence) or similar dental management software is highly desirable.
* Excellent verbal and written communication skills with a professional phone manner.
* Strong multitasking abilities and organisational skills, even when under pressure.
* A proactive, solution-oriented attitude and impeccable attention to detail.
* Friendly, approachable, and always ready with a smile!
Preferred Experience
* Sales experience
* Social media marketing experience
* Reporting and computer skills (including word / excel)
What’s On Offer
* Competitive salary based on experience.
* Ongoing training and professional development to help you grow in your role.
* A supportive, close-knit team where your contribution is truly valued.
* Additional annual leave linked to length of service.
* Staff discounts on dental treatments
* Free on-site parking with excellent transport links.
* Work in a modern, forward-thinking environment with the latest technology and equipment.
1st Floor, Pacific House
Stanier Way
Derby
DE21 6BF
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