About the role
Hours: 37.5 hours per week
Location: Oxford
Salary: £32,954 - £41,048 per annum
Closing date: 10th June 2026 at 12 noon
Play a vital role in delivering compassionate, high-quality care to children and families by supporting clinical services.
What You’ll Be Doing
* Provide comprehensive administrative support to multidisciplinary clinical teams, ensuring accurate records and effective communication.
* Coordinate clinical activity including admissions, respite care, outreach services, and care planning.
* Create, maintain, and optimise staff rotas using Rotageek to ensure safe staffing levels and appropriate skill mix.
* Monitor staffing gaps and workforce pressures, supporting effective cover arrangements and rota compliance.
* Maintain and analyse workforce and service data, producing reports to support decision‑making and service improvement.
* Act as a key point of contact for clinical teams, families and external partners, ensuring responsive and professional communication.
What You’ll Bring
* Experience in an administrative or coordination role within healthcare, hospice, social care, or a related environment, with a high attention to detail.
* Experience using electronic rostering systems.
* Strong data management and administrative skills with a high level of accuracy.
* Excellent organisational skills with the ability to manage competing priorities and complex workloads.
* Ability to analyse and interpret workforce or operational data and present findings clearly.
* Excellent communication and interpersonal skills, with the ability to engage sensitively and professionally with families and colleagues.
Ready to bring your skills to a role that matters?
We reserve the right to close the advert at any time should we receive sufficient applications, therefore we encourage applicants to apply as soon as possible.
All staff are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.
Please contact recruitment@helenanddouglas.org.uk if you require any adjustments during the recruitment process.
Email: recruitment@helenanddouglas.org.uk
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