Core Highways are a leading provider of temporary traffic management, barrier solutions and events signage. People are the heart of our business. We recognise each and every individual’s value and commitment and we know that the success of our business is only made possible by the drive and enthusiasm of our people.
As a nationwide business, we have a number of fulfilling roles and we're often looking to expand our teams as we continue to grow.
We currently have a vacancy for a Credit Controller in our Milton Keynes office. Reporting into the Credit Control Manager this role will be responsible for the management of customer accounts, timely collection of outstanding invoices, assessment of customer credit risk, and resolution of billing and payment queries to maintain healthy cashflow and minimise bad debt exposure.
Key Responsibilities:
* Assess and approve credit applications for new and existing customers in line with company policy.
* Set up new customer accounts in the ERP system (NetSuite) ensuring accuracy of details and compliance with internal controls.
* Set and review credit limits based on financial risk assessments and available credit insurance coverage.
* Conduct periodic reviews of customer creditworthiness using third-party credit scoring tools.
* Proactively manage and collect outstanding invoices to ensure timely payments and adherence to agreed terms.
* Monitor aged debt, follow up on overdue accounts via phone, email, and formal correspondence.
* Negotiate payment plans with customers when necessary, ensuring alignment with business objectives.
* Investigate and resolve billing discrepancies and payment disputes in collaboration with quantity surveyors and the commercial team.
* Liaise with clients, contract managers, and quantity surveyors to clarify invoice queries and resolve outstanding issues.
* Prepare and maintain accurate reports on debt status, cash receipts forecasts, and collection performance.
* Escalate high-risk accounts to Regional Directors and recommend legal action where appropriate.
* Ensure compliance with company credit policies, internal controls, and industry regulations.
* Build and maintain strong relationships with customers to support smooth payment processes and positive working relationships.
* Collaborate with depot managers, commercial teams, and finance colleagues to align credit terms and billing practices.
* Provide regular updates to management on potential financial risks related to customer non-payment.
* Recommend and support improvements to credit control processes to enhance efficiency and accuracy.
* Implement and follow best practices for debt recovery and risk mitigation.
What we offer:
* Competitive salary
* Pension scheme
* Life assurance
* 33 days holiday per year – Inclusive of bank holidays
* Enhanced Maternity Pay
* Employee Benefits Hub – offering retail discounts, rewards and perks on over 1,000 brands
* Employee Assistance Program – providing free 24/7, professional and confidential advice on any issue both personal and work related
* Free Wellbeing App – access to the latest in wellbeing support for example, virtual fitness programs, help to stop smoking etc.
* Company competitions to win cash prizes
We are a people focused business that values all employees. Being an equal opportunities disability confident leader, we are committed to supporting all employees within our teams. We have a strong health and safety focus and work ethics that surround the wellbeing of our team.
If you believe you have the necessary experience and qualifications, or if you would like any more information, please contact us today.