Overview
Wetherby - Office-based (Monday to Friday)
Are you a hands-on Sales Office Manager with a passion for driving growth, developing teams, and delivering exceptional customer service? This is a fantastic opportunity to join a fast-growing premium food and drink business at an exciting stage of expansion.
As Sales Office Manager, you'll oversee the day-to-day running of the sales office, lead a small but dedicated team, and play a key role in strengthening relationships with customers across wholesale, retail, and ecommerce channels. You'll be equally comfortable driving sales strategy as you are rolling your sleeves up to support your team and ensure every customer interaction exceeds expectations.
Responsibilities
* Lead, motivate, and coach a sales and customer service team to deliver against KPIs.
* Develop and implement sales strategies to grow existing accounts and acquire new business.
* Ensure exceptional customer service standards and effective order management.
* Work cross-functionally with warehouse and logistics to ensure smooth operations.
* Analyse performance data to identify trends, opportunities, and areas for improvement.
* Report regularly on sales performance, customer satisfaction, and account growth.
Qualifications
* Has proven experience leading sales and customer service teams.
* Experience gained within FMCG or similar environment is highly desirable.
* Is commercially astute, target-driven, and comfortable managing both people and process.
* Builds trust quickly - both with customers and colleagues - and thrives in a dynamic environment.
* Brings strong communication, organisation, and leadership skills with a proactive mindset.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management and Sales
Industries
* Food and Beverage Services
Interested? Apply today or reach out for a confidential chat to learn more about this opportunity.
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