Job Description
Helping the nation feel house proud.
The role
If you’re passionate about providing a great customer experience join us as a Kitchen and Bathroom Design Consultant. You’ll help customers design and create spaces that make a real difference in their homes. From the first conversation in our showroom to visiting them at home, you’ll guide them through the process with care.
You’ll take the time to understand what matters to them, offer product advice, and use your design knowledge to bring their ideas to life. Every project is unique and every project matters. You’ll own the full customer experience from start to finish.
Your responsibilities
1. Deliver our full Wickes customer journey: whether it’s in-store, virtual, or at a customer’s home, you’ll treat every customer with the same attention.
2. Turn prospects into customers finding the best solutions for our customers' space and budget. You’ll also be proactive in generating leads within your showroom.
3. Create inspiring designs using our design tools, presenting and refining ideas in collaboration with customers.
4. Look after your showroom maintaining displays and keeping up our high standards.
5. Stay organised and proactive keeping our customers updated and always communicating progress clearly.
6. Stay compli...