Better places, thriving communities.
Operations Control Centre (OCC) Immigration Services - Glenavy Business Park, BT67 0LT (Junction 9 just off the M1)
Full-time | 4 on 4 off (2 days, 2 nights)
Salary: £30, (OT also available)
About the Role
Looking for a role where your coordination skills genuinely matter?
Join our Operations Control Centre, supporting essential Home Office immigration services. As an OCC Coordinator, you'll help plan and manage secure UK and international movements, keeping people, crews, and operations running safely and smoothly.
This is a fast-paced, problem-solving role where every shift is different. If you're organised, calm under pressure, and enjoy working in a team, this could be the ideal next step in your career.
✅ Key Responsibilities
1. Plan and manage daily routes and schedules
2. Handle urgent, time-critical requests
3. Allocate vehicles and staff efficiently
4. Communicate with crews, internal teams, and partner organisations
5. Monitor real-time operations and vehicle locations
6. Record updates accurately using in-house systems
7. Support the wider OCC team to ensure smooth, safe delivery of services
✅ What We're Looking For
8. Strong communicator with good teamwork skills
9. Highly organised and adaptable
10. Confident using IT systems (full training provided)
11. Good UK/world geography knowledge (or keen to learn)
12. Calm under pressure and able to prioritise
13. Attention to detail and proactive mindset
14. Must be eligible for Home Office Security Clearance
✅ What We Offer
15. Competitive salary
16. 42-hour week on a 4 on / 4 off shift pattern (2 days, 2 nights)
17. Pension & life insurance
18. Cycle to Work Scheme
19. Generous holiday allowance
20. Free on-site parking
21. Uniform provided
22. Employee Share Scheme
23. Flexible benefits platform
24. Virtual GP services
25. Full training and ongoing support provided
26. Modern, newly built office with great facilities
Ready to Apply?
If you want a meaningful role where your decisions have real impact, Apply Now and join a team that keeps vital national operations moving.
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .