Continuous Improvement & Operational Excellence Manager We're gategroup—the world's largest airline caterer. We feed millions of passengers annually across 200+ locations. Now we need someone to make us leaner, faster, and better. What You'll Do * Fix what's broken. Streamline what's clunky. Roll out best practice across our aviation and rail catering operations. You'll use Lean, Six Sigma, and proper problem-solving tools to drive real improvements in quality, cost, and delivery. * Conduct problem-solving and root cause analysis using tools such as process mapping, Kaizen, value stream mapping, SMED, Poka-yoke, FMEA, cause & effect analysis, and 5S to eliminate inefficiencies and defects * Develops and implements performance management systems that will help to measure and manage operational performance, compliance and quality * Partners with facilities operations managers, shift team leaders (in the operation) and compliance colleagues to plan and execute operational and tactical improvements * Drives development and rollout of technology tools into the operation * Partner with ops managers and shift leaders to identify waste, implement tech solutions, and embed our gateOPEX programme. Mentor teams, run kaizen events, analyse data, and deliver measurable wins. This isn't desk bound consultancy, you'll be onsite, getting your hands dirty and making changes stick! What Y...