Overview
Customer Sales Consultant
Inbound | Phone, Email & Live Chat
Leigh-on-Sea, Essex
£25,000 basic + £210 monthly bonus (first 6 months) + uncapped commission
Are you someone who enjoys guiding customers to the right decision, rather than pushing a hard sell? We're looking for confident, personable sales professionals to join a customer-focused environment where conversations are warm, inbound and needs-led. Customers contact you because they want help — your role is to listen, advise, and recommend the right solution. This role suits people who thrive on targets and performance, but prefer a consultative, soft-sale approach.
What you'll be doing
* Handling inbound enquiries via phone, email and live chat
* Understanding customer needs and recommending suitable options
* Confidently handling questions and objections in a calm, professional way
* Identifying opportunities to upsell or add value where appropriate
* Working to individual and team performance targets
* Delivering a consistently friendly, reassuring and trustworthy experience
Who this role is perfect for
We're open to people from a wide range of backgrounds, including:
* Telephone-based sales or customer service
* Estate agency or property sales
* Recruitment or resourcing roles
* Retail, hospitality or face-to-face sales
* B2B or B2C sales environments
If you're good with people, comfortable discussing money or decisions, and motivated by performance — we want to hear from you.
What you'll need
* Experience in a sales or customer-facing environment
* Confidence working to targets and KPIs
* Strong objection handling skills
* Excellent communication and rapport-building ability
* A professional, likeable telephone manner
* Comfortable multitasking across systems and channels
* Proactive, solution-focused mindset
* A genuine desire to help customers make informed decisions
(Experience in regulated or compliance-led environments is a bonus, but not essential.)
What's on offer
* £25,000 basic salary
* £210 monthly bonus (guaranteed for the first 6 months)
* Uncapped performance commission
* Structured training and support
* Clear progression opportunities for high performers
Why people enjoy this role
* Customers come to you — no cold calling
* Conversations are advisory, not aggressive
* You're rewarded for doing the right thing for the customer
* Performance is recognised
Send your CV now to be considered for this fantastic new opportunity.
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