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Relationship lead

Skipton
Skipton Building Society
Posted: 15h ago
Offer description

Hours:

35 hours per week, Monday to Friday. Part time, flexible hours and hybrid working will be considered, with a minimum of 1 day per week to be worked from Head Office in Skipton

Salary:

£42,750 Per Annum

Closing Date:

Fri, 18 Jul 2025

The salary for this role starts at £42,750 per annum, dependent on skills and experience

We're looking for a dynamic individual to join our Savings & Partnership Products team! If you're driven by delivering excellent customer and commercial outcomes across our Partnership product range, and thrive in a fast-paced environment, this could be the perfect opportunity for you!

Who Are We?

Not just another building society. Not just another job.

We're the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We don't have shareholders; we're owned by our members.

Our colleagues say Skipton's a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do.

Whatever your background, and whatever your goals, we'll help you take the next step towards a better future.

You will be joining the Savings & Partnership Products Team, focusing on our Partnership product range to meet our Corporate plan objectives.

The Saving & Partnership Team is split into two key areas, with 3 members of the team responsible for Partnership Products & 5 responsible for Savings product. You will be joining the Partnership product teams, which consists of 1 Partnership lead & 2 Relationships Managers. You will work closely with stakeholders in Finance, Distribution, Marketing and Sales t deliver commercial objectives.

What’s In It For You?

Skipton values work/life balance and we are proud to support hybrid and flexible working, where possible. We have a newly refurbished head office which offers a vibrant and collaborative working space.

We have a range of other benefits available to you including;

1. Annual discretionary bonus scheme

2. 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days

3. Holiday trading scheme allowing the ability to buy and sell additional annual leave days

4. Matching employer pension contribution (up to 10% per annum)

5. Colleague mortgage (conditions apply)

6. Salary sacrifice scheme for hybrid & electric car

7. A commitment to training and development

8. Private medical insurance for all our colleagues

9. 3 paid volunteering days per annum

10. Diverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groups

11. We care about your health and wellbeing – we provide a range of benefits that support this including cycle to work initiative and discounted gym membership

What Will You Be Doing?

12. Manage the partnership product range, such as Home and Life Insurance, aligned to corporate plan volume & income targets, ensuring that products are launched in line with agreed procedures

13. Monitoring the performance of products in our branch and contact centres, ensuring they remain competitive, reviewing and providing feedback when necessary

14. Exploring other product lines, and new markets looking for commercial opportunities

15. Building and maintaining strong relationships with key stakeholders in Distribution and externally, including third party partners – representing the Society appropriately

16. Monitor quality standards in line with contracts, ensuring both third parties and Skipton meet it’s contractual obligations

17. Keep up to date with regulations, work with compliance to ensure products and processes adhere to regulatory framework, minimising operational and regulatory risks

18. Maintain knowledge of partnership Product marketplace and competitor information.

What Do We Need From You?

19. Effective stakeholder management, cultivating and maintaining strong internal and external relationships

20. Excellent communication at all levels

21. A customer-centric and commercial focus to product development

22. Proactive and ability to lead on key relationships and initiatives

23. Strong commercial awareness and business acumen

24. Proven ability to influence, engage and work in partnership with senior stakeholders & 3rd party suppliers

25. Experience in a similar role of managing partner relationships

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