Robert Half are extremely proud to have exclusively partnered with a business based in North-East Bristol to support on the recruitment of an exciting project within their Credit Control operations in Bristol. The successful candidate will be part of an outgoing and collaborative group, known for its supportive and dynamic culture. As part of a fast-growing business, the team is committed to investing in people, providing opportunities for professional growth and career development. With a strong focus on teamwork and innovation, they play a key role in driving the company forward, offering an exciting environment where you can thrive and build a successful future.
Job Title: Credit Controller
Start Date: ASAP/Can wait for notice period
Duration: 12 Month Fixed Term Contract
Location: North-East Bristol
Salary: £25,000 - £28,000 (DOE)
Working Pattern: Full time hours, 37.5 hours across the week. Hybrid working is 3 days in the office, 2 from home post training period
Key responsibilities:
1. Optimising customer facing time to chase and collect overdue/missed payments via telephone, letter and email
2. Dealing with/solving queries on invoices with both internal departments and external customers
3. Supporting vulnerable customers and ensuring that all customers requiring additional assistance are aware of available options
4. Deliver a high level of customer service
5. Complying with relevant policies and procedures that will stand up to scrutiny from Internal and external Audit * Ability to build relationships at all levels, communicate effectively, build trust and influence stakeholders
6. Working alongside outsources and supplier partners to manage overdue/missed payments, debt and vehicle recovery (as required)
Skills & Experience:
7. Excellent communication skills
8. Great time management, planning and organisational skills
9. Self-motivated
10. Ability to work well under pressure
11. Big team player!
12. Experience in delivering great customer service
13. Previous experience in finance administration/credit control - Desirable
14. Computer literate
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training.