Sue Ross Recruitment are looking for someone who is wanting to take on a new and exciting opportunity in Customer Service. We are seeking a dedicated and talented individual to join our client based in Chapeltown for a 6-month contract. This role offers the chance to work in a hybrid environment, balancing both remote and on-site work, allowing you to take advantage of the best of both worlds. Daily Duties & Responsibilities for this role include; * Processing all sales orders in timely manner * Making sure all orders are entered onto the system in a timely manner * Processing any request amendments * Handling complex customer enquiries and resolving questions and complaints * Clarifying orders, providing technical guidance and facilitating recurring orders * Building ongoing relationships with customers The right candidate will be pro-active and ensure positive reinforcement within the customer service team. You will have the ability to work independently and as part of a team, participate in meetings, and provide first class customer service. A knowledge of Sales Force will be beneficial. Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion. May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment